Featherhead Designs,
Meadow Lodge, Gudderstown, Ardee, Co. Louth, Ireland A92 K4N8

Tel: +353 86 841 2851
Email: sales@featherheaddesigns.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We charge a simple flat rate delivery fee for each item purchased. This fee differs depending on your location.Delivery fees are currently Ireland: €10; UK: €14; EU: €20; and USA, Canada and the Rest of the World €25.

Which payment methods are accepted in the Online Shop?

We accept electronic payments via PayPal and Stripe.You are able to pay using all major credit and debit cards. If you would like to pay via an alternative method, please contact us.

How long will delivery take?

Our hats and headpieces will be shipped via AnPost. We cannot guarantee specific delivery dates or times.Please contact us if you would like to discuss shipping.

How secure is shopping in the Online Shop? Is my data protected?

Yes, we take security very seriously! Our site utilises a SSL certificate, so any information you provide while you are on our website will be encrypted. Please visit our Privacy Policy for further information.

What exactly happens after ordering?

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Do I receive an invoice for my order?

Whenever you place your order you will receive an email notification containing all the information you would expect.  If you require us to re-send a customer invoice, get in contact with us and we can email this on.  We are also able to raise an invoice for payment of customised work or additional commissions.

Send us an email